Shipping and Delivery Policy
At SkinShines.in, we strive to provide you with the best shopping experience by ensuring that your orders are delivered promptly and securely. Please read our Shipping & Delivery Policy carefully before placing an order.
1. Order Processing Time
Orders are typically processed within 1–3 business days (excluding weekends and public holidays).
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Charges
Standard Shipping Fee: ₹40 for orders below ₹399.
Free Shipping: Available on orders above ₹399.
Note: The free shipping offer applies only to prepaid orders (orders paid at the time of checkout).
3. Delivery Time
We aim to get your order to you as quickly as possible. The delivery time varies based on your location and shipping method selected. Here’s an estimated delivery timeline:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–7 business days |
| Express Shipping (if available) | 2–4 business days |
Delivery times may vary depending on the destination and external factors such as weather, holidays, or courier delays.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS.
You can use the tracking link to monitor the status of your order in real-time.
5. Delivery Delays
While we make every effort to deliver your order on time, occasional delays may occur due to:
Incorrect or incomplete shipping address provided at checkout.
Unforeseen courier delays.
Adverse weather conditions.
Public holidays or national strikes.
We will do our best to notify you in case of any significant delays.
6. Failed Delivery or Incorrect Address
Please ensure that the shipping address provided during checkout is accurate and complete.
If the delivery fails due to an incorrect address or no one being available to receive the order, additional delivery charges may apply for re-shipment.
If you realize that there is an error in your shipping details after placing your order, please contact us immediately at skinshines.in@gmail.com to resolve the issue.
7. International Shipping
Currently, we do not offer international shipping. We only deliver within India.
8. Contact Us
For any questions or concerns related to shipping or delivery, please feel free to reach out to us:
SkinShines.in
Email: skinshines.in@gmail.com
Phone: +91-78142 90242
Website: https://skinshines.in